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FAQ

Can I call to book?

All bookings are via the website only.

How much is it to stay?

The cost depends on the unit, the day, number of guests and the season. Therefore, we are unable to give you a price for an unspecified stay.  Units start from £150pn and prices for all available units are shown as soon as you select your dates and number of guests.

Are you dog-friendly?

Yes – 2 of our cabins are dog-friendly.  The Black Swan and The Westie.  If you are bringing a dog you must chose the dog extra on booking.  These cabins are then supplied with both dog beds indoors for house dogs and a kennel and pen outdoors for larger dogs.  The pods themselves are not enclosed and dogs must always be kept on a leash to protect out wildlife. (birds, ducks etc)

Are your cabins wheelchair accessible?

Two of our larger cabins (The Beltie and The Highlander) are easily accessible with no steps and plenty of space inside.  These have a double murphy bed on the ground level meaning it can be folded away when not in use.  Unfortunately, the shower rooms in the pods are not considered fully accessible having size constraints, so some mobility would be required.  Shower chairs can be supplied on request.    If you would like to arrange a visit to check out the spaces, please let us know.

What are the food options?

There are a number of restaurants in nearby towns, some of our personal favorites are The Boathouse (Antrim), District 45 (Magherafelt) or Gillies at the Galgorm (Ballymena). Our local pizza and chinese restaurants also deliver to site - we provide telephone numbers in the cabin welcome packs. (N.B. Sterling cash required for chinese delivery)


Can we fish on/swim in the lake?

While there are fish in the lake, we ask our guests not to fish as our focus is on protecting the wildlife and natural diversity of the area.  Swimming is similarly not permitted.

What are check in/out times?

Check-In is from 4pm and check out by 10am. Early Check-In (2pm) and Late Check-Out (12pm) are available as added extras (£20 each or £30 for both) at checkout stage of your booking.

What is included in the price?

We supply all bed linens, towels, robes (adults only), a generous welcome basket complete with complimentary refreshments, snacks and muesli (and milk in the full size refrigerator).  A Dulce Gusto coffee machine is supplied in each cabin. (For further details on individual cabin cooking facilites please refer to the cabins individual page under the Accommodations tab. ) All guests have access to our communal event space the Lookout (unless booked for a private function) and each cabin has a private hot-tub with the Nest having both a private hot-tub and sauna. 

What is the best unit for me?

This really depends on the size of your group and personal preferences!  Please look at the photos and read the details for each unit on our website and let us know if you have any specific questions.

Cancellations/rescheduling requests

More than 15 days before your stay:

We are happy to cancel/reschedule your booking up to 15 days in advance of your stay. A 10% (minimum £25) administration charge applies. 

Less than 15 days before your stay:

Refunds/rescheduling requests within 15 days will be accommodated where possible IF we are able to re-book the unit in full.  Only when the unit has been re-booked will a rescheduled date be offered.  If the cabin is not rebooked and remains empty on the date of your booking, then there is no refund or rescheduling available. If the cabin is rebooked at a discounted rate then only that amount will be available to put toward a rescheduled date.


  • In the case of exceptional circumstances, when late cancellation of your visit is due to, e.g. family bereavement or illness which prevents you from making your stay, we will make last-minute name changes on the booking FOC.
  • ALL GUESTS ARE ADVISED TO TAKE OUT PERSONAL HOLIDAY CANCELLATION INSURANCE.

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